Acceptable Use Policy Home Acceptable Use Policy What Are Resource Usage Policies? In hosting environments, a server’s resources are what economists would call a common pool resource, meaning that although having plenty of available system resources benefits everyone, no single user has an incentive to ensure that they don’t use too many resources themselves. In an effort to protect against the tragedy of the (server) commons, we have placed limits on the amount of a server’s resources that any given user may consume. While these are limits, server abuse is not limited to these policies and is up to ManticHost’s discretion what constitutes server abuse. The Purpose of These Policies Understand that these policies are in place to protect you, our customers, from poor service quality. Generally, if we need to impose a restriction on an account for resource abuse, that account is in violation of at least two of these policies (or one policy to a very serious degree) and is adversely affecting the other clients on their server. The large, large majority of sites, at least 99.5%, will never even have to take these limits into consideration. That being said, it’s good to make yourself aware of them. Enforcement It is also important to note that many of these limits can be seen as “soft” limits. They are not actively enforced, and you can run up to or even over most of them without issue. If, however, you start to affect the overall performance of a server, we do need to have limits and policies in place. Without them it’s incredibly hard to explain to the customer, in quantitative terms, exactly how a site is consuming too many system resources. If an account is found to be in violation of these Resource Usage Policies, we will do our best to work with clients to give 48 hours, 5 days, or 10 days notice depending on the severity of the violation. We reserve the right as outlined in the Terms of Service to suspend a site if it is causing a sever problem. Unsolicited Bulk/Commercial Email / SPAM: The use of ManticHost servers and networks to transmit unsolicited bulk/commercial email (also know as spam) is strictly forbidden. Under no circumstance is the transmission of spam acceptable or tolerated. The transmission of spam from our servers and networks can cause irreparable monetary and reputation damage. All damages caused by spamming will be prosecuted to the fullest extent of the law. Any client caught explicitly spamming from our servers or networks will have their account immediately terminated & without notice. Backups:ManticHost’s servers are not allowed be used as a backup/storage system. We allow up to 2GB of an account’s website backup data to be stored within the same account. Reselling:Reselling is not allowed on Shared hosting plans. If reselling is desired, a reseller plan must be purchased. Adult Content:Under no circumstance is pornography permitted. Nudity, adult-oriented e-commerce stores, and similar are allowed if the content is legal in India. ManticHost will be the sole arbiter as to what constitutes a violation of this provision. Chat Applications:All interactive chat web applications are strictly prohibited on ManticHost’s servers. This includes but is not limited to chat applications written in PHP, Perl, CGI, Python, Ruby, etc. in addition to IRC or IRC bots. Any web application that provides ‘real-time’ chat is not permitted. Shoutboxes, chatboxes, live chat/live help (such as but not limited to LiveZilla) and other web based chat programs are prohibited. Web Applications & Web Accessible Scripts:All web applications that are out of date and actively being exploited will be shut down immediately without notice. As a webmaster you should evaluate your web based applications and scripts on a regular basis to ensure they’re secure and up to date. Forums and any applications using a commenting system should have some form of spam protection or moderation. CAPTCHA is a popular way to eliminate spam robots from spamming your website. General Search Engine Optimization (SEO) farms or similar are strictly forbidden on ManticHost’s servers and networks. SEO farms create undue strain and resource abuse on any given server and affect all clients. Banner rotation services and link exchange networks are not permitted. Offering Image, File, Document and Data storage, and free hosting and email services are strictly prohibited. Off-site media storage is not permitted. Operating a public mirror site is not permitted. Running a proxy or anonymizer, whether publicly accessible or protected, is not permitted. Prime bank or bank debenture-related sites, bitcoin sites, lottery sites, muds or online RPGs, hate sites, hacker-related sites, sites promoting illegal activity, IP scanner or other hacking tools, mail bombing or spam scripts, or forums and websites that distribute or promote warez content are expressly forbidden. Bit torrent applications, trackers, and clients as well as any file-sharing/peer-to-peer activities are forbidden. The operation of gaming servers (such as but not limited to Minecraft, Counter-Strike, Half-Life, battlefield1942) are forbidden. Web spiders and indexers are not permitted. The abovementioned services / web content create undue system load on our servers and should only be run in a dedicated server environment. All violations will be shut down immediately and may result in account suspension and/or termination.